Same-day turnovers for a multi-unit rental portfolio in Sacramento

Every unit turns over to the same standard and opens on time, and the manager doesn't have to hunt for a cleaning crew before every arrival.

Property type: Multi-unit short-term rental complex

The challenge

On heavy checkout days, several units have to be guest-ready inside the same short window between checkout and the next check-in — with no room for a unit opening late.

What we did

Each unit runs on its own checklist: kitchen and bathroom cleaned fully, beds stripped and made with fresh linen, trash out, furniture and touch points wiped, floors vacuumed and mopped. Towels, toilet paper, soap and the rest of the owner's supplies get checked and restocked. Every unit is inspected for left-behind items, damage or anything missing — and anything unusual is reported before the next guests walk in, not left for the next visit. Periodically the units get a deeper pass: inside appliances, cabinets, skirting and the spots a short stay doesn't touch.

The result

Every unit turns over to the same standard and opens on time, and the manager doesn't have to hunt for a cleaning crew before every arrival.