Terms & Refund Policy
Terms & Conditions
Welcome to Your Company Name! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
Use of Our Services
Your Company Name provides residential house cleaning services, including regular, deep, move-in/move-out and specialty cleaning. Our services are available to individuals and businesses in accordance with these Terms. You agree to use our services lawfully and not engage in any activity that may harm our business or website.
Appointments & Payments
- All appointments must be scheduled in advance.
- Payment terms are provided at the time of booking. We accept various payment methods, and all transactions are securely processed.
- Any cancellations or rescheduling requests should be made within the time frame specified at the time of booking. Late cancellations may be subject to a fee.
SMS Text Messaging Terms
By opting in to our SMS text message service, you agree to receive updates, appointment reminders and promotional messages. You can cancel SMS notifications at any time by texting “STOP.” For assistance, text “HELP” or contact us at (555) 555-0100 or [email protected]. Standard message and data rates may apply based on your carrier.
Third-Party Links & Services
Our website may include links to third-party websites for your convenience. Your Company Name is not responsible for the content, privacy policies or practices of third-party sites. Please review their terms before engaging with them.
Limitation of Liability
We strive to provide high-quality services, but we do not guarantee that all services will meet your specific expectations. Your Company Name is not liable for indirect, incidental or consequential damages arising from the use of our services.
Dispute Resolution & Governing Law
Any disputes arising out of or relating to these Terms will be resolved by arbitration in the State of CA in accordance with applicable law. By agreeing to these Terms, you waive your right to participate in class-action lawsuits against Your Company Name.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Any significant changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.
Satisfaction & Refund Policy
Every visit is covered by our 100% satisfaction guarantee: if anything is off, tell us within 24 hours and we return and re-clean the area free of charge. If we cannot make it right, you get a refund for the affected part of the job — no forms, no argument.
Contact
Your Company Name
123 Main St, Your City, CA 00000
Phone: (555) 555-0100
Email: [email protected]